Jewelry Care

Diamonds and precious metals

In collaboration with our jewelers, manufacturers, and designers, ISSA B NEW YORK, chooses quality materials that can endure daily use. Every single one of the materials we use, along with the craftsmanship of every single piece, must pass our test for daily usage. For this reason, we deliberately use gold vermeil, sterling silver, diamonds, and specific gemstones.
Because of how much more robust our items are, you can sleep, wash, and sweat in your clothes. It won't scrape as easily and will keep shining.
The thick layer of gold vermeil that covers sterling silver, which is by itself a quality metal and is made to last, makes it preferable than gold plating.

Gold plate / Silver plate care
The speed at which plating wears off depends on how you care for your jewelry and how often you wear it. Here are some helpful tips on how to preserve the patina and make your jewelry last longer.

• Avoid wearing jewelry when you are sleeping, swimming, or doing physical activity
• Avoid contact with harsh chemicals, perfumes and make-up
• Gently expand or contract plated bracelets and bangles to avoid cracking
• Wipe with a gentle non-chemical cloth and store your jewelry in a sealed bag or cloth pouch after each wear

Sterling Silver/Vermeil care
With humidity and air, silver jewelry oxidizes naturally. Here are some suggestions to keep silver's brilliance and prevent discoloration.

• When sleeping, swimming, or exercising, avoid wearing jewelry
• Use a silver cleaning cloth to clean

Replating & Repairs Policy 

At Issa B New York we offer a 6 month warranty effective from purchase date for items $100 or more. One complimentary re-dip is included if necessary, $25 dollar  shipping charge applies. Warranty covers any defect excluding breakage. Certificate and receipt must be provided.

Warranty is void if item is repaired without our consent.